superior_support

Superior Support

Find Us Any Time

Find Us Any Time

Whatever the time, whatever the problem, our fully trained staff are on hand 24/7 x 365 to deal with any issues that may arise.

Your Needs Come First

Your Needs Come First

Carefully understanding your requirements first, our staff will do their very best to find you exactly what you need first time round.

Quick Response Time

Quick Response Time

Whatever, whenever, wherever if you email our Superior Support team you can be guaranteed a response within 10 hours.

Always real

Always real

Mistakes happen and we know that. If something goes wrong with your booking we will acknowledge the situation and make it up to you.

Wealth of Experience

Wealth of Experience

Experience counts for a lot these days, both our employees and executive team come with bundles of experience with the serviced apartments industry.

Single Point of Contact

Single Point of Contact

From start to finish all of our customers have a single point of contact throughout their journey with us.

Increased Ownership

Increased Ownership

All of our booking assistants are trained to take full ownership of problems seeing them all through to resolution in an efficient and timely manner.

It’s the Small Things that Count

It’s the Small Things that Count

Going the extra mile is important for us. We’ll help find you transfers, book restaurants, theatre tickets or whatever you need to make it the perfect stay.